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Worldwide Shipping

Global shipping, built around your margins.

Competitive international shipping from China, on a carrier and service chosen for each destination and product, on DDP terms as standard so your customers aren't asked to pay duties at the door.

In short

SuperFulfill ships e-commerce orders from China directly to customers in other countries. For each destination we choose a carrier and service that balances speed and cost, and duties, customs and import requirements are handled as part of the shipment. Delivery times depend on the destination, the carrier and the service chosen.

A simpler way to fulfill internationally.

  • A carrier for each destination

    Different countries are served best by different carriers. We choose the carrier and service for each market you sell to.

  • DDP shipping as standard

    Every international shipment is arranged on DDP (delivered duty paid) terms: duties and customs are handled as part of each shipment, so customers aren't asked to pay on delivery.

  • Tracking numbers to your store

    Once a parcel ships, its tracking number is sent back to your store so your customer can follow it.

  • Honest about transit

    An international parcel usually takes longer than a domestic delivery from a local warehouse. We'll show you the options for each market before you decide.

At a glance

Ships from
China
Carrier
Chosen per destination
Duties and taxes
Included in shipping (DDP)
Transit times
Depend on destination and service

FAQ

Worldwide Shipping: common questions

Who handles duties and customs?

We do. DDP (delivered duty paid) shipping is standard: every international shipment is arranged on DDP terms. Duties, customs and import requirements are handled as part of each shipment, and the quoted shipping price includes applicable duties and taxes. Any charge a destination imposes separately is noted in your quote.

How does pricing work?

Fulfillment is US$0.50 per order, covering inbound receiving, storage, picking and packing, and a dedicated account manager. Shipping is quoted separately for your products and destinations, either from a standard rate card or as a custom quote per product. Duties, insurance and custom packaging materials aren't included in the per-order price.

What can I see in the client portal?

Today the portal shows your daily invoices with a breakdown of each charge, your wallet balance as recorded by your account team, and invoice files to download. Inventory, order and parcel views are being prepared; until they launch, your account manager shares stock and order updates directly.

Ready to fulfil from China?

Tell us what you sell and where your customers are. We'll reply with a plan and rates for your products and markets.