Skip to content

Pick, Pack & Dispatch

Pick, pack and dispatch from China

Each order is picked with barcode checks, packed to the standard agreed for your products and handed to a carrier chosen for its destination.

In short

When an order reaches our warehouse, the items are picked with barcode checks, packed in quality-checked packaging (your own branded packaging if you supply it) and dispatched to a carrier chosen for the destination. If we make an error, we correct it at our cost under your client agreement.

Careful handling between the shelf and the carrier.

  • Barcode-checked picking

    Items are scanned as they're picked, so the right product and variant goes into each parcel.

  • Your packaging

    Use standard packaging, or supply branded mailers, boxes and inserts and we'll pack with them.

  • Fragile and high-value goods

    Reinforced packing and careful handling for breakables, electronics and premium products where protection and presentation matter.

  • Products with shipping rules

    Items such as fragrance, batteries and other regulated goods are reviewed per product before we confirm handling and routing.

At a glance

Picking
Barcode-checked
Packaging
Standard or your own branded
Carrier
Chosen per destination
Errors on our side
Corrected at our cost

FAQ

Pick, Pack & Dispatch: common questions

What happens if an order is fulfilled incorrectly?

If the error is on our side, we correct it at our cost. Liability terms are set out in every client agreement.

How does pricing work?

Fulfillment is US$0.50 per order, covering inbound receiving, storage, picking and packing, and a dedicated account manager. Shipping is quoted separately for your products and destinations, either from a standard rate card or as a custom quote per product. Duties, insurance and custom packaging materials aren't included in the per-order price.

Are there setup or hidden fees?

There are no setup fees. You pay for fulfillment and shipping as quoted, and every charge appears on your daily invoice in the client portal.

Ready to fulfil from China?

Tell us what you sell and where your customers are. We'll reply with a plan and rates for your products and markets.