Services
Everything between your factory and your customer.
Storage, packing, shipping and the work around them, run as one operation from China. Choose what you need now and add more as you grow.
In short
SuperFulfill stores your stock in China, checks it on arrival, picks and packs each order, and ships it to the customer on DDP terms. Your store connects so orders reach us and tracking numbers go back. A named account manager coordinates it with you.
Our services
Warehousing & Storage
Keep inventory in our warehouses in China and ship each order from there, instead of moving stock to an overseas warehouse first.Pick, Pack & Dispatch
Each order is picked with barcode checks, packed to the standard agreed for your products and handed to the right carrier.Worldwide Shipping
We choose a carrier and service for each destination and ship orders from China directly to your customers.Inbound Quality Control
Stock arriving from your factory is counted against your packing list, checked for condition and photographed before it's shelved.Sourcing & Supplier Finding
Keep the factory you already use, or ask our team in China to help find and check a supplier for a new product.Duties & Customs
DDP shipping as standard: every international shipment is arranged on DDP terms, with customs handled.Dedicated Account Management
Each client has a named account manager in China who knows their products, coordinates stock and orders, and answers questions directly.
Supporting every service
Integrations and the client portal.
These aren't separate services. They connect your store and show you what's happening across every service you use.
- Store integrationsShopify, TikTok Shop and Amazon connect directly, so orders reach our warehouse and tracking numbers go back to your store.
- Client portalSign in to see daily invoices with each charge broken down, your wallet balance and invoice documents. Inventory and order views are being prepared.
Connected
Every order follows the same five steps.
Each service is part of one order flow, run by one team from inbound stock to delivery.
- Step 1
Order received
Orders arrive from your store or marketplace, or as wholesale orders agreed with your account manager.
- Step 2
Stock checked
Inventory was counted, condition-checked and photographed when it arrived from your factory.
- Step 3
Pick & pack
Items are picked with barcode checks and packed to the standard agreed for your products.
- Step 4
Dispatch
Each parcel goes to a carrier chosen for its destination, on DDP terms.
- Step 5
Delivered
The tracking number goes back to your store, so your customer can follow the parcel.
Why SuperFulfill
What every service includes.
Checked on arrival
Each inbound batch is counted against your packing list, checked for condition and photographed before it's shelved.
Errors corrected
If we make a fulfillment error, we correct it at our cost. Liability terms are set out in your client agreement.
An account manager you can message
Your account manager works with you in a shared WhatsApp group: people who know your products, not a ticket queue.
Ready to fulfil from China?
Tell us what you sell and where your customers are. We'll reply with a plan and rates for your products and markets.