Shipping · Customs · China fulfillment
Four common concerns about shipping from China
· 4 min read · SuperFulfill
Brands considering fulfillment from China usually raise the same four concerns. Some of them are fair tradeoffs, and some come from older forms of cross-border shipping. Here is how each one works in practice.
Concern 1: delivery takes too long
Shipping from China to the customer takes longer than delivery from a local warehouse. The model removes a different delay: there is no bulk freight leg to an overseas warehouse before stock can be sold. Whether the final delivery time suits your customers depends on your product and destinations, and we discuss that when we prepare your quote.
Concern 2: customs and duties
Cross-border orders need the right customs information. SuperFulfill handles customs paperwork for shipments it dispatches, and every international shipment is arranged on DDP terms, so applicable duties and taxes are part of the quoted shipping price rather than a charge your customer pays at the door. We talk you through any destination-specific rules for the markets you sell to.
Concern 3: presentation
Orders are packed to your instructions and checked before dispatch, so customers receive the order you intended, wherever it ships from.
Concern 4: managing from afar
An account manager is assigned to your brand as a single point of contact. Invoices with a charge breakdown and your wallet balance are available in the client portal. Inventory and order views in the portal are being prepared.